You're halfway through a job with rubber gloves on or a mower running. Phone rings. By the time you can answer, they've already called someone else.
The customer calls whoever is next on the list. People searching for a cleaner or gardener want a quick response and a confirmed appointment — they are not going to wait around for a callback from a voicemail they left with an unknown mobile number.
The First Contact answers your missed calls professionally in your business name and texts you the caller's name, number, what they need, and how urgent it is within 60 seconds. You can call back when you finish the job or reach a natural break.
You often cannot — and you should not have to stop work, remove gloves, or turn off equipment every time the phone rings. The First Contact handles it for you in the background.
Your UK landline forwards to your mobile. Pick up yourself and there is no extra charge. If you cannot answer, the service takes over within 15 seconds, greets the caller professionally in your business name, gets their details and reason for calling, and texts everything to you immediately.
Yes, and here is why it matters. A local area code number on your flyers, van, and Google Business profile looks more established and trustworthy than a mobile number. Research consistently shows customers are more likely to call a landline than an unrecognised mobile.
The First Contact gives you exactly that. A local UK landline that forwards to wherever you are, with professional call answering if you cannot pick up. No hardware needed. Live within 24 hours.
By being the business that answers. Regular clients — weekly or fortnightly bookings — are the lifeblood of a cleaning or gardening business. They start with that first enquiry call.
When someone calls looking for a regular cleaner or a gardener to maintain their lawn through the season, the business that answers and follows up quickly wins the client. The First Contact makes sure you never miss that first call.
Something simple that works from day one with no contract. The First Contact gives you a local UK landline, professional call answering when you are unavailable, and a text summary within 60 seconds.
At £10 a month plus 85p per answered call, a single regular client won through an answered call covers months of the service. Start with a 7-day free trial.